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Here's what you need to know:

All registered students as well as the faculty and staff of the Mico University are eligible for our services. To sign up for a service, click the link below.


To make your initial counselling appointment you will need to sign the Informed Consent Form provided on this website. Once you have done that you will then sign the Counselling Intake Form. If you are unable to fill out the forms digitally, download both forms from the Counselling page, fill out, sign, and then email the signed forms to Mrs. Peta-gay Douse-Franklin at Initial appointments last approximately 60 minutes and follow-up appointments are 45-50 minutes.

First-time clients are not seen without having completed these forms unless it is an emergency situation.

Follow-up Appointments

Appointments are usually available within one or two weeks of your request. However, during peak periods, the wait can be longer. In that case, you will be placed on a waiting list and will be contacted if a slot becomes available before your scheduled appointment time.

Waiting List

Clients are given the earliest available slot convenient to them. However, if the client feels that the waiting period is too long, he/she will be placed on a waiting list and will be contacted as soon as there is a cancelled appointment.

The Mico Counselling services provide its constituents with a warm, safe, non-judgmental and supportive place to share and navigate change that will lead to a more fulfilling life. All aspects of your participation in counselling at the Counselling Unit, including the scheduling of appointments, contents of counselling sessions, all contents of counselling records and outcomes of counselling are confidential by law. (Please see the Inform Consent Form for details on the confidential clause and more).

If you are participating in group counselling, group notes are kept and distributed to each individual. All parts of your record whether a paper file or electronic database components are highly secured and are protected by the same confidential and privacy law.

Issues that may be examined through counselling include:

  • Academic performance
  • Anger management
  • Depression
  • Anxiety
  • Grief
  • Career goals and decisions
  • Interpersonal relationships
  • Time management
  • Self-esteem
  • Personal growth and well being
  • Stress-related complaints

If you feel overwhelmed by a problem or crisis and feel you are unable to wait for a scheduled appointment, please inform our administrative staff, Mrs. Peta-gay Franklin by calling our office or filling out this form. You will be asked to come in and wait to speak with a counsellor.

In case of an emergency and you are unable to contact your counsellor you are required to contact your family physician or the nearest hospital.

Cancellations and rescheduling are to be made at least 3 days in advance. If two consecutive sessions are missed without contact from the client regarding the nature of his/her situation, the client will be contacted by us to see if he/she wishes to continue counselling or to schedule a termination session.

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